Citizens Advice Lanarkshire

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Have you considered working in a CAB?

As a CAB volunteer you can provide a valuable service to your community whilst receiving recognised training and gaining experience that can help enhance your career and improve your prospects

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Why are volunteers so important to Citizens Advice Bureaux?

Ninety per cent of Citizens Advice Bureau (CAB) workers are trained volunteers, from all walks of life.

Volunteers are the mainstay of the CAB Service. They contribute over 130,000 hours each year to bureaux in Lanarkshire, and if paid at the minimum wage, would cost the Service over £500,000 per annum.

Volunteers are recruited so as to reflect the composition of the community which the CAB serves and from all age groups. Many unemployed adults have found that their CAB training and experience have been instrumental in finding them paid employment.

What kind of work do volunteers do?

There are openings for volunteers to act as:

advice workers
administration workers
social policy workers
management committee members

Volunteers can also help with CAB projects such as:

development of new advice leaflets
development of new services
research
fund-raising events
production of fund-raising materials
IT and computer maintenance

What can the CAB offer you?

The satisfaction of assisting individuals with their difficulties

A chance to help your local community and meet new people
An opportunity to learn new skills and develop existing ones
Improved prospects for employment

What experience and abilities are necessary?

All our volunteer advisers receive full training. No particular qualification or experience is necessary but you will need to possess the following abilities:

Be a good listener, open minded, and able to work with clients to achieve results
Be able to read sometimes complex information and explain it
Do basic arithmetic
Work as a team member
Commit yourself to a certain number of hours each week
Support equal opportunities

Expenses for volunteers

All voluntary workers receive out-of-pocket expenses for travel to and from the CAB, and for any other travel undertaken as part of voluntary work - to training sessions and meetings.

Looking for a CAB?

Map of Lanarkshire Citizen's Advice Bureaux

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