Citizens Advice Lanarkshire

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Have you considered working in a CAB?

As a CAB volunteer you can provide a valuable service to your community whilst receiving recognised training and gaining experience that can help enhance your career and improve your prospects

Home Find a CAB Airdrie CAB

Airdrie Citizens Advice Bureau

Please read the following information:

Contact Details

• Address:
  14 Anderson Street
  Airdrie
  ML6 0AA
  View a map of the office's location (external link)
  
  View our partner Tanzanian Citizens Advice Bureau (external link)
  
  
• Telephone: 01236 754109
• Fax: 01236 754376
• Email Advice: advice@airdriecab.casonline.org.uk
• Managing Director: Deirdre A Watson



What can CAB advise on?

Advisers at CAB can help you to fill out forms, make phone calls, write letters, negotiate with creditors and understand legal documents.The areas of advice offered by the CAB Service include (but are not restricted to):

• Benefits
• Consumer
• Employment
• Housing & Homelessness
• Financial Education
• Legal Matters
• Money Advice
• Relationships
• Tax
• Utilities

Office Opening Hours

Notes:

1. Evening Legal surgeries run on Thursday evenings from 5pm to 7pm.

Outreach sessions

Macmillan & CAB In Partnership

The Macmillan and CAB Partnership is a partnership between Macmillan Cancer Support and Lanarkshire Citizens Advice Bureaux and has been providing benefit, housing, employment, debt and consumer advice for people affected by cancer in Lanarkshire since 2003. The service is managed by Airdrie CAB and is based in Airdrie. The service was originally fully funded by Macmillan Cancer Support, with in-kind support from CAB and was the first service of its kind in the UK. Its aim was to meet the unmet need for financial advice among those affected by cancer which was identified in Lanarkshire. Research, carried out by Macmillan Cancer Support, established that financial worries was second only to pain for those affected by cancer. The service has built strong links with health professionals in Lanarkshire who are able to refer their patients to the service.

These relationships have been key to the services success. The advisers have all received cancer awareness training and have gained experience in dealing with people affected by the numerous different types of cancers and they take a holistic approach to advice giving. To date the service has had 4724 new clients referred. It has achieved over £7millon in confirmed client financial gains. Those helped, patients and carers both are encouraged to feedback their experience of the service. This feedback has been overwhelmingly positive. From April 2009 the services funding will come from Macmillan Cancer Support, NHS Lanarkshire, North and South Lanarkshire Councils. In-kind support will continue to be provided by CAB. It is hoped that the service will be expanded using staff from these partner organisation and The Pension Service so that in the future it will be a reality that in Lanarkshire everyone newly diagnosed with cancer will be offered and have access to financial advice. For further information please contact The Macmillan & CAB in Partnership Lanarkshire on 01236 757332.

In-Court Advice Service

The In-Court Adviser is available to help if you are involved in a small claims or summary cause action in the civil court. He can provide advice on the law relating to your case, help you prepare for it and give information on court procedures. Advice is also given on income maximisation to assist clients with housing or council tax debt.

Training Oppurtunities

The CAB service is primarily a volunteer service. If you would like to learn new skills or use those you already have to become a skilled adviser and you are over 18yrs, why not come and volunteer with us? No qualifications or experience is necessary as a full and comprehensive training package is ongoing throughout the year. Our training offers the opportunity to gain excellent experience and recognised qualifications.
Our next training schedule is due to start on the 20th October 2009. Come along and see for yourself, you may have potential you did not know you had. All travel expenses will be reimbursed. Advice work with the CAB involves interviewing clients, exploring the clients’ problems, using the information system to give up-to-date advice and offering practical help, such as filling in forms and making calls on behalf of the clients. Trained and suitably experienced advisers also have the opportunity to do further specialised training in areas such as Money Advice, Benefit Tribunal Representation and Employment Tribunal Representation. If you are interested in training to be a volunteer adviser with Airdrie Citizens Advice Bureau, contact us at the address or telephone number above or Email: elainetocock@airdriecab.casonline.org.uk or Email: dawnkane@airdriecab.casonline.org.uk

Other Services

Welfare Rights Service.

• Advice and assistance on a range of welfare benefits, tax credits, and other related matters. The Officer will be able to represent you at tribunals and Social Security Commissioners if appropriate

Financial Education Service

• Our officer is able to offer one-to-one advice sessions or workshops for local people who want help in understanding budgeting, saving, banking services, borrowing, using credit, financial pitfalls and financial products. Telephone bureau or email: julieblackwood@airdriecab.casonline.org.uk

Independent Advice & Support Service:

• This service provides advice and assistance to people using NHS services. If you have comments or complaints about the treatment you have received in hospital, from your GP, dentist, nurse or from any other part of the NHS or your ill-health or disability is having an impact on other areas of your life and you would like some advice or help then contact your local bureau – details on the Homepage of this website.

For more general information on the services offered by the CAB in Lanarkshire please see the services page.

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